Last updated: September 2026. Please read alongside our checkout before purchasing.
How it works Individual campaigns Terms of use Privacy Refund & delivery Contact
Safe Paws Rescue is a for-profit initiative run by Caminhos da Esperança e Transformação LTDA. When you place an order on this website, you are buying pet food (cat or dog) that we purchase and deliver to rescue shelters and independent animal caretakers in Brazil. You are not making a charitable donation to a registered non-profit, and you receive no personal goods shipped to your own address.
The shelters and caretakers who receive the food are selected by our team at our discretion, based on need. We are an independent company: we are not affiliated with, and do not represent, any specific shelter, charity or institution. On our food pages, names and stories illustrate the kind of caretakers we help. Individual campaigns are different: the animal and the provider named on a campaign page are real — see Individual campaigns.
Part of each purchase covers the cost of running this initiative — buying and shipping the food, advertising, payment processing, logistics and our team's compensation. Safe Paws Rescue operates with a profit motive, while keeping the animal cause as its priority. We do not promise that 100% of your payment is converted into food.
Some pages on this website ask you to cover the care of one specific rescued animal (for example, "Cover Luna's care"). When you pay on a campaign page, you are buying veterinary and recovery care that Safe Paws Rescue contracts and pays for that animal. Safe Paws Rescue is the seller: we pay the veterinary clinic or care provider directly. It is not a donation to a registered non-profit, and it is not tax-deductible.
What is real: unlike the illustrative stories on our food pages, the animal, its photos and the care provider shown on a campaign page are real, and the care described there is the care being paid for.
Budget: every campaign shows an itemized budget whose items add up to the goal, including an explicit line for payment processing and operations (the same kind of costs described in How it works). We do not promise that 100% of your payment goes to veterinary care.
Reaching the goal and closing: reaching the goal does not close a campaign; it stays open until we close it, and any amount above the goal goes into the care of the next rescued animal who needs it. We may close a campaign at any time, including if the animal passes away; in that case, the balance goes the same way. Either way, we post on the campaign's page where the extra went.
How we count: the amount raised is gross, before payment processing fees; payments in US dollars and euros are added 1:1, with no exchange-rate conversion (the same rule as our prices). A refunded payment is subtracted from the amount raised, and a fully refunded payment no longer counts as a supporter. Money that reaches us outside this website's checkout — a bank transfer, for example — is entered by us against a receipt we keep on file, and counts the same way, both in the amount raised and in the number of supporters.
Your name on the list: your name only appears on a campaign's list of supporters if you tick the option to show it at checkout, and then only as your first name and the initial of your last name, taken from the name on your card (for example, "Maria S."). Otherwise you appear as an anonymous supporter. To have your name removed, email contact@wesafepaws.com.
Refunds: you may request a full refund within 7 days of your payment by emailing contact@wesafepaws.com with your payment reference. After 7 days, because the care may already have been paid to the provider, refunds are handled case by case at our discretion.
By using this website and placing an order, you agree to these terms. You confirm that you are at least 18 years old and that the payment method used is yours or that you are authorized to use it.
Prices are shown at checkout in your local currency and charged securely through our payment processor (Stripe). The weights shown (in kilograms or pounds) describe the amount of food your order funds; food is delivered to shelters and caretakers, not to the buyer.
We may update, suspend or discontinue any part of the website or the offers at any time. We make reasonable efforts to keep information accurate, but do not guarantee that the website is free of errors. To the extent permitted by law, our liability is limited to the amount you paid for the order in question.
We collect the minimum data needed to process your order: payment information (handled directly by Stripe — we do not store card numbers), your approximate country (from your IP, to show the right currency and units), and basic analytics about how the website is used.
Payment data is processed by Stripe under their own privacy terms. We may use analytics and advertising tools (such as Google Tag Manager) to measure and improve our campaigns. We do not sell your personal data. You may request access to or deletion of your data by emailing us at the address below, subject to legal retention obligations (for example, tax and transaction records).
What you receive: your order funds pet food (cat or dog) that we deliver to shelters and independent caretakers in Brazil. No physical product is shipped to the buyer.
Refunds: if you change your mind or made a mistake, you may request a full refund within 7 days of your purchase by emailing contact@wesafepaws.com with your order or payment details. Approved refunds are returned to the original payment method. After 7 days, because the food may already have been purchased and delivered, refunds are handled case by case at our discretion. Payments on an individual campaign page follow the rules in Individual campaigns.
Chargebacks: if you don't recognize a charge, please contact us first — the charge on your statement appears as WESAFEPAWS.COM. We can usually resolve issues faster than a bank dispute.
Questions about your order, a refund, or these policies? Email contact@wesafepaws.com and we'll get back to you.
Caminhos da Esperança e Transformação LTDA · CNPJ 65.257.069/0001-40 · Fortaleza, CE, Brazil.